A delivery driver called Ladii Lanna, who posts as @ladiilanna on TikTok, faced a customer whose dog she was told would obey a command — and she flatly refused to test it. The video, posted on September 7, has drawn more than 52,000 likes, and viewers are split over whether she made the right call.
Here is what happened.
The Call to the Customer
Lanna said she called ahead before dropping off a package at a customer’s house. The husband answered first and said the family was not at home. Instead of arranging for someone to bring the dog inside, he suggested Lanna shout a command through the window.
He told her to yell “Max, go in your kennel” and said the dog would go inside without disturbing her. Lanna said she was taken aback by the suggestion.
Then the wife picked up the phone. She repeated the same instructions her husband had given: tell Max to “go lay down” and the dog would obey. Lanna replied, “Okay, yeah,” and ended the call.
What the Driver Did Next
She left a note saying the packages could not be delivered due to the unsafe dog situation. Then she drove away. “Don’t play with me,” she said in the video.
The caption summed up the whole exchange: “Customers say the wildest stuff ever! I can’t make it up.”
The Debate in the Comments
Viewers found the situation funny, but many were curious about whether Max would actually obey. Some said they would have tried the command from a safe distance, driving off afterward.
One commenter joked that Max might listen to his owners but not obey a stranger. Another added bluntly: “Protect yourself. Don’t test that theory.”
Very few viewers said they would have used the command from a safe distance or from within their vehicles.
Other Delivery Stories
The video drew responses from delivery people and pet owners alike. Several commenters shared their own experiences with dogs or other animals during deliveries, including customers who had asked them to approach pets.
Others said they had been bitten or frightened by dogs when making deliveries.
What We Know
The Daily Dot was unable to independently verify the events described in this video. The details above reflect the account as shared on TikTok by @ladiilanna.
Our Take
Lanna’s refusal to test the command lands as the smarter move. Shouting at a strange dog from a distance carries some risk.
The fact that the husband and wife both repeated the instructions suggests they believed their own story — though that is speculation, not evidence.
This is a story about customer absurdity that earns both laughter and sympathy. Lanna was polite, she ended the call, and she protected herself.
The debate shows how much people enjoy a good laugh at a customer who did not fully consider the request.
- The husband suggested yelling at the dog through the window
- The wife repeated the exact same instructions
- Lanna ended the call without testing the command
- Viewers are divided over whether she made the right call
Lanna’s note explained the situation clearly.
Source material: “A Delivery Driver Refused to Test Whether a Stranger’s Dog Would Obey Her Commands — TikTok Is Divided Over Whether She Was Right,” The Daily Dot.
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