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Victoria’s Secret Employee Says Her Harsh Manager Turned a Good Job Bad

A woman says her Victoria's Secret job was ruined by a manager who flipped between kindness and cruelty, denying her a break and mocking her allergies.

By mitch·4 min read
A weary retail employee stands behind a lingerie store counter, looking fatigued.

On TikTok, Jamie, known by the handle @thejamieedit, posted a video detailing the various jobs she has held over the course of her career. Among the positions she discussed was one that drew particular attention from her audience: her stint at Victoria’s Secret, which lasted just two weeks.

The video’s popularity stemmed from Jamie’s account of her boss, who she said would be kind one minute and harsh the next. It earned 134,400 likes and 664 comments.

Jamie’s First Day at Victoria’s Secret

Jamie opened up about her time at Victoria’s Secret, describing it as the worst job she had ever held. She shared that she had worries about the role from the start, despite her manager being kind to her at first.

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The absence of training led to several errors, according to her account. Once, she was tasked with watching over one part of the shop. A customer asked for assistance locating an item, and Jamie directed her to where it sat in a different section. Her manager then chided her, saying she should have stayed put in the area she had been told to watch.

The error was caused by a shortage of instruction, according to Jamie, who explained that she had hoped to gain insight from a more seasoned manager. Instead, that manager failed to provide any guidance at all.

The Break That Never Came

Another shift saw Jamie’s duties pile up fast. She started by opening the store and working the register, then got moved to the front section once things got busy.

She discovered during work that she had not been informed when to take her break. She saw coworkers who had clocked in after her already on theirs. Since staff were not permitted to keep their phones while working, Jamie said she could not check the time at all.

When she saw a coworker leaving, she asked what time it was and learned that it was 5:30 p.m. Her shift had been scheduled to end at 2 p.m.

The manager, Jamie reported, had failed to give her a break, leaving her working past her scheduled end time by more than three hours.

The Manager’s Response

The manager answered by saying that Jamie should have mentioned the time, but Jamie insisted she lacked a clock to verify it.

The manager’s reply seemed to imply that Jamie should have raised the issue sooner. Jamie took this as the manager trying to make her responsible for a problem that was beyond her control.

Allergies and Headsets

Jamie reported that during her next shift, she started having an allergy attack and developed a runny nose. She attempted to inform her manager through the store’s headset that she was heading to the bathroom to blow her nose, but claimed the headset was not functioning.

Shortly after Jamie left, her manager began yelling at her over the headset. She said the manager also directed abusive speech at her regarding a separate matter.

Jamie was dealing with a medical issue, and her manager kept treating it like a performance problem while yelling over a broken headset. The combination of both made the situation even worse.

Quitting Victoria’s Secret

That day, Jamie made up her mind to leave the position behind and went back to work for her former employer.

The comments section filled with stories from other retail workers who said they had dealt with demanding bosses themselves.

What Jamie Said About Her Manager

The manager, according to Jamie, had a way of switching between kindness and cruelty without warning. She said he could be pleasant one minute and furious the next.

Jamie described the manager as seeming nice at first. She said she had hoped to learn from someone older and more experienced. What she got instead was a manager who denied her a break.

The account from Jamie brings up issues around hiring in retail stores. Without proper training, errors happen. When a manager reacts with yelling instead of guidance, those errors can cost an employee their position entirely.

The video makes clear that Jamie is not alone. Plenty of workers have had to deal with bosses who treat them badly.

Key Facts From Jamie’s Account

  • Jamie worked at Victoria’s Secret for two weeks
  • Her shift was scheduled to end at 2 p.m.
  • She was still working at 5:30 p.m.
  • She quit the job that day and returned to her previous employer
  • The video received 134,400 likes and 664 comments

A bad boss can turn a job into something unpleasant in no time at all, as Jamie’s account makes clear. Training that falls short, a headset that isn’t working, and a manager who won’t let an employee take a break are all minor issues by themselves. But when you put them together, they create a working environment that feels hostile and unlivable.

“She should have said something about the time.”

The experience was summed up in a single line. The manager moved from kindness to cruelty in the space of a moment, and Jamie got out quickly.

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