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‘Ugly Americans’: Monsters Deserve Respect, and So Does This Workplace Comedy

A review of Ugly Americans, the Comedy Central animated series about monsters and bureaucrats, with score, themes, and legacy.

By mitch·8 min read
A cartoon bureaucrat sits at his desk surrounded by shadowy monsters.

“Ugly Americans” is a show about monsters, but it treats them with more respect than most shows treat humans. Created by Michael Ian Black and Alex Borstein, the animated series ran for two seasons on Comedy Central from 2010 to 2011. It follows Dick Thornburg, a government bureaucrat who oversees a secret office in New York City that handles paranormal affairs. His job is to keep the city’s monsters hidden from ordinary citizens, and he does it with all the charm of a man who has never learned to care.

The show is a workplace comedy dressed as a monster story, and that combination is what makes it work. It is not trying to scare you, and it is not trying to make you laugh at the monsters. It is trying to make you laugh at the system that treats them like furniture. The result is a show that feels smarter than its premise suggests, and funnier than its jokes admit.

Trailer, via Delicious Gaming (Old).

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Dick Thornburg’s Worst Job

Dick Thornburg is the protagonist, and he is terrible at his job. He is lazy, unobservant, and constantly distracted by his own thoughts. He is also the kind of man who would call a vampire “a bloodsucker” and mean it literally. The show sets him up as the worst possible manager, and then spends two seasons watching him fail upward.

His assistant is Margaret, and she is the opposite of everything he is. She is organized, competent, and deeply unhappy with her life. She wants to be somewhere else, doing something else, but she stays because she has nowhere else to go. The relationship between the two characters drives most of the show’s best scenes. Margaret is the engine, and Dick is the flywheel.

The supporting cast is a rotating door of monsters, each one designed to fill a specific role. There is the giant robot who lives in the sewers and thinks he is a superhero. There is the vampire who runs a successful restaurant chain. There is the werewolf who is allergic to silver and carries a small silver-free kit everywhere. Each one gets their own episode, and each one gets a chance to be the star of the week.

The show is set in New York City, but it could be anywhere. The buildings are generic skyscrapers, and the streets are generic sidewalks. The city exists only as a backdrop for the monster bureaucracy. This is a deliberate choice, and it works because the show is not interested in the city itself. It is interested in the people who live there, and the people who run it.

Season One vs. Season Two

The first season is the strongest. It introduces the characters, establishes the world, and sets up the central conflict. The episodes are self-contained, which means you can watch them out of order without losing the thread. They are also the funniest, with jokes that land on the first viewing and get better on the second.

The second season is less consistent. Some episodes are excellent, while others feel like filler. The show tries to expand its scope, bringing in new characters and new locations, but it loses some of the intimacy that made the first season work. The best episodes of the second season are just as good as the best episodes of the first, but there are more misses.

The show’s signature device is the “Monster of the Week” format. Each episode focuses on a single monster, and the plot revolves around their problem. Sometimes the problem is a misunderstanding. Sometimes it is a bureaucratic snafu. Sometimes it is just a bad day. The show never takes itself seriously, and that is the point. The monsters are funny because they are treated like problems, and the humans are funny because they refuse to see them as people.

The show also has a running gag about Dick’s incompetence. He is constantly making mistakes, forgetting names, and missing deadlines. The show never explains why he keeps his job. The implication is that the system rewards failure, and that the worst people often rise to the top. This is a dark observation, wrapped in a bright package. The show is not saying this is true. It is saying this is how the world works.

Voices Behind the Show

The voice acting is uniformly strong. Michael Ian Black plays Dick with a deadpan delivery that borders on monotone. He is not a great actor, but he is a great comedian, and he finds the humor in Dick’s flatness. The character is a walking contradiction, and Black sells it by refusing to play it big.

Alex Borstein brings her usual sharp wit to Margaret. Her performance is the reason the show works. Without her, Dick would be unbearable. With her, he is just annoying. The contrast between the two voices is a large part of what makes the show enjoyable. They talk over each other, interrupt each other, and finish each other’s sentences. It is a chemistry that feels natural, even when the dialogue is absurd.

The guest voices are also noteworthy. The show brought in a variety of actors, and each one got a chance to shine. Some were famous, some were obscure, and some were just talented. The show did not care about名气, only about the performance. That attitude is part of what made the show special.

Episode Monster Focus
1 Giant Robot Sewer heroics
2 Vampire Food service
3 Werewolf Allergy management

The Look of the Show

The animation is simple but effective. It is not trying to be beautiful, and it is not trying to be realistic. It is trying to be readable, and it succeeds. The characters are clearly drawn, the backgrounds are functional, and the movement is fluid. The show is not a technical marvel, but it is a visual success.

The show uses a limited palette, which means the colors are mostly neutral. The office is gray, the streets are brown, and the monsters are brightly colored to stand out. This is a deliberate choice, and it works because the show is about contrast. The monsters are the colorful ones, and the humans are the dull ones. The show is telling you who to root for, and it is doing it visually.

The show also uses music sparingly. The theme song is a catchy tune that sets the tone for the episode. The incidental music is minimal, which means the jokes carry the weight. This is a smart decision, because the show is built on dialogue. The jokes are verbal, and the humor is linguistic. The music would only get in the way.

What the Show Says

The show has a lot to say about power, privilege, and perception. It is a show about monsters, but it is really a show about the people who run things. The monsters are the victims, and the humans are the perpetrators. The show is not saying this is fair. It is saying this is how it is.

The show also touches on issues of identity and belonging. The monsters are not accepted, and they know it. They hide, they lie, and they pretend to be normal. The show is sympathetic to this position, and it is critical of the humans who force it. The show is saying that being different is hard, and that the world is not kind to difference.

The show is also a commentary on bureaucracy. The office is full of rules, forms, and procedures. The characters are trapped in a system that is too big to change and too broken to fix. The show is saying that the system is the problem, and that the people in it are just doing what they are told. The show is not saying this is inevitable. It is saying this is how it works.

After the Show Ended

The show has been released on DVD, which means it is still available to watch. It has also been streamed online, which means it is still accessible. The show has a following, but it is a niche one. The show is not forgotten, but it is not remembered either. It is a show that people discover, and then they recommend to their friends.

The show is a reminder of what television used to be. It was a show that was funny, but not mean. It was a show that was clever, but not cold. It was a show that was subversive, but not cruel. It was a show that was entertaining, but not empty. It was a show that mattered, and that is why it is remembered.

The Verdict on Ugly Americans

“Ugly Americans” is a show that deserves more attention than it has received. It is a show that is smarter than it looks, and funnier than its jokes admit. It is a show that is worth watching, and worth remembering.

The show is a reminder that monsters are people too. The show is a reminder that systems are not neutral. The show is a reminder that laughter is a weapon. The show is a reminder that the world is ugly, and that we are all ugly together.

The show is not perfect. It has flaws, and it has moments that drag. But the show has strengths, and those strengths are real. The show is a show that is worth your time, and it is a show that is worth your consideration.

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